Saint Xavier University faced a significant challenge: Their Ellucian portal, based on SharePoint, was two versions behind.

Situation

With only three months to complete the upgrade, Molly Gaik, Chief Information Officer, needed expert assistance to ensure a seamless migration. The university lacked prior experience with this process, adding to the complexity and urgency.

What set Ferrilli apart was that they had been through these migrations a few times. They got us on a timetable for the upgrade that we would have never come up with on our own.

Solution

Ferrilli engaged with Saint Xavier University, bringing in key experts to assess the situation and develop a clear upgrade strategy. They asked critical questions, identified potential challenges and provided strong recommendations based on their extensive experience with similar migrations. Ferrilli created a realistic timetable and guided the university through every step of the process within their three-month deadline.

Throughout the project, Ferrilli maintained constant communication, ensuring that the university felt supported and informed. Their consultants’ proactive approach and in-depth knowledge reassured the team, addressing concerns and preventing potential setbacks.

Results

The portal migration was completed on time and without issues. Ferrilli’s expertise and structured approach enabled Saint Xavier University to upgrade efficiently, avoiding costly delays. Ms. Gaik praised Ferrilli’s personalized service, highlighting their unique ability to understand institutional needs and deliver reliable solutions. This successful collaboration reinforced Ferrilli’s reputation as a trusted partner for higher education institutions.