Tuskegee University faced a critical challenge in early 2020 when its Database Administrator (DBA) resigned during a crucial Ellucian Colleague modernization project.

Situation

The university needed immediate support to manage the ongoing cloud migration, prepare the IT environment, and maintain its on-premise system. Facing tight deadlines and a pressing need for expertise, Tuskegee turned to Ferrilli for assistance.

With Ferrilli’s guidance, Tuskegee successfully completed its cloud migration and modernization initiatives, strengthening the institution’s technological foundation.

Solution

Ferrilli responded swiftly, assembling a team of experts to support the university’s Colleague modernization and cloud migration projects. Their highly capable and confident team worked closely with Tuskegee’s functional users, ensuring they understood the process and could easily grasp technical concepts. Ferrilli’s streamlined resource acquisition process allowed the university to connect with the necessary expertise without delay.

The Ferrilli team worked tirelessly to meet Tuskegee’s aggressive deadlines, delivering critical support in areas such as report writing and cloud environment preparation. Their collaborative approach helped shore up the foundational systems in key departments like the registrar and admissions.

Results

With Ferrilli’s guidance, Tuskegee successfully completed its cloud migration and modernization initiatives, strengthening the institution’s technological foundation. The improvements to Colleague and overall processes resulted in enhanced student services and a better overall student experience. Ferrilli’s deep expertise and responsive approach made them a valued partner, contributing directly to the university’s ongoing success. Tuskegee continues to rely on Ferrilli for IT support, with CIO Bernice Green praising their professionalism, responsiveness, and collaborative approach.