We are often asked “What does Ferrilli do?” Here is an example of what Ferrilli can do for higher education system administration:
We worked with a client to migrate their Direct Deposit back to the delivered functionality. By doing so, we were able to eliminate a customization that required regular review during software updates, saving the institution’s staff time and resources.
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We are often asked “What does Ferrilli do?” Here is an example of what Ferrilli can do for student accounts:
We recently automated a school’s student refund process. The initial process required students to initiate refunds with a paper request form before the form passed through multiple offices for approval, eventually ending with a paper check refund.
Now, the automated process allows staff to identify refunds proactively and return money directly to the students’ credit cards, saving the school from dealing with paper request forms, paper checks, returned mail, and student frustration. We generate creative ideas to solve business problems!
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We are often asked “What does Ferrilli do?” Here is an example of what Ferrilli can do for students, faculty, and staff:
During the summer of 2020, to deal with the ramifications of Covid-19, we helped several colleges and universities change:
– Fall term dates and all of the related dates throughout Ellucian Colleague®
– Instructional methods for those sections and faculty
– Section days and times
– Buildings and rooms for sections (using custom utilities rather than having to make these changes manually)
Each campus was able to rely on our depth and breadth of experience with Ellucian Colleague to make sure all of the appropriate areas were updated, saving considerable staff hours and resources.
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We are often asked “What does Ferrilli do?” Here is an example of what Ferrilli can do for students:
For one of our Ellucian Banner CORE Systems Support clients we recently worked with the Registrar’s office on their COVID modality changes for the 2021 spring term.
The work helped students understand and navigate the information around the course delivery changes to their schedules and course sections. Using the detailed planning information provided by the Registrar’s office, Ferrilli consultants quickly updated various Banner tables which saved the Registrar’s office from having to input changes for each course and section.
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We are often asked “What does Ferrilli do?” Here is an example of what Ferrilli can do to help improve communications within Ellucian Colleague:
We provided training on one campus to Admissions, Financial Aid, and the Business Office on Communications Management in Colleague. An Admissions staff member had been processing all Admissions-pending documents on PCEX one-by-one. She learned about PCB batch processing during training, which now saves her one hour per day!
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We are often asked “What does Ferrilli do?” Here is an example of what Ferrilli can do to help improve your degree audit functionality:
We have re-written countless program requirements for campuses across the country, always with the goal of giving students and faculty advisors a streamlined view of degree requirements and progress towards that degree.
We couple that with specialized training so each office is empowered with the knowledge to maintain those programs moving forward.
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We are often asked “What does Ferrilli do?” Here is an example of what Ferrilli can do to help improve your CRM:
We have designed external web applications that connect to the Slate CRM to retrieve data and display this as information to internal stakeholders. This has included information such as upcoming visitors, reporting, data analytics/comparison, and more.
We have also created specialty portals for specific populations on campus to view data such as a portal for coaches to view athletes and alumni to view other alumni for outreach activities.
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We are often asked “What does Ferrilli do?” Here is an example of what Ferrilli can do to help improve efficiency in your registrar’s office:
ERPs are complex systems that get updated regularly and it is hard to stay up to date on all of the features and functionality. That is where Ferrilli comes in!
We saved one office from hand-entering 700-plus sections per semester during a recent training opportunity in the registrar’s office.
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We are often asked “What does Ferrilli do?” Here is an example of what Ferrilli can do for System Administration:
We provided a client in need of optimizing their security with Ferrilli-designed Ellucian Colleague security analytical reporting. These reports allowed the client to see a complete picture of their security and make sound decisions about redesign and fixes.
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We are often asked “What does Ferrilli do?” Here is an example of what Ferrilli can do for Students:
Ferrilli’s Automated Degree & Certificate Evaluator helped an East Coast community college grant more than 60 certificates in a single year to students who otherwise would not have known they earned those certifications.
The custom, configurable solution also helped a Midwest community college realize a 70% increase in certificates awarded in the first year of its implementation, with a 10% to 30% increase in the years since.
Additionally, the Automated Degree & Certificate Evaluator assisted a large California community college in awarding approximately 500 additional credentials in the first term.
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We are often asked “What does Ferrilli do?” Here is an example of what Ferrilli can do for System Stabilization:
Ferrilli CORE System Administration Services worked with an institution that had daily outages of their Ellucian Colleague system. After Ferrilli rebuilt and reconfigured their system, the outages stopped.
On the first day of registration, the institution’s Director of IT called Ferrilli just to make sure that her phone was working. Usually on registration days, her phone would ring off the hook. Thanks to Ferrilli’s efforts, she hadn’t received a call all day.
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We are often asked “What does Ferrilli do?” Here is an example of what Ferrilli can do for System Administration:
During an Ellucian Colleague ERP assessment, Ferrilli discovered that a significant amount of time was being spent by Admissions tracking student credentials. We developed a process to automate student account creation, eliminating a cumbersome and frustrating process that relied on spreadsheets and helpdesk tickets. The new process also removed a potential security issue.
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We are often asked “What does Ferrilli do?” Here is an example of what Ferrilli can do for Students:
An Ellucian Colleague client had a requirement to align all registration dates to the actual start/end dates of their classes. To support this scenario, we built out the institution’s requirements in delivered functionality, with the use of custom subroutines. The updates we put in place shortened to process from days to minutes.
Expect more from your technology. Get more with Ferrilli!
