Daniel to lead the higher education professional services firm’s client engagement efforts
HADDONFIELD, NJ – Ferrilli, a leading professional services provider exclusively serving the unique needs and challenges of higher education, announced today that Marcia A. Daniel has joined the company as Chief Client Officer, effective immediately.
In this new executive role, as the Chief Client Officer, Daniel will leverage her vast higher education administration experience and expertise to optimize Ferrilli’s client engagement efforts and partner with higher education leaders in support of their institution’s goals and technology strategies.
“I am thrilled to welcome Marcia as an integral member of the Ferrilli team,” said Ferrilli CEO Robert Ferrilli. “Marcia’s capacity for assessing, advising, and advocating for clients in the higher education space cannot be understated. At Ferrilli, we have always placed a significant emphasis on client relationships and institutional satisfaction. We are very excited to deliver the most impactful level of service to the higher education community.”
Daniel joins Ferrilli after spending over nine years as Associate Vice President for Executive Engagement at Ellucian, a leading provider of software and services built to power higher education. At Ellucian, Daniel worked to provide organizational and technology guidance on the business of higher education to both institutions, and to Ellucian’s sales and management teams. Prior to her role with Ellucian, Daniel spent more than thirty years in higher education administration, where she served as, among other roles, Vice President for Student Services, Executive Vice President for Academic and Student Services.
“I am very excited to join the Ferrilli team to help expand their client engagement and strategic partnership capabilities,” said Daniel. “With many years spent in higher education administration from local to system levels, I have developed a unique understanding of all divisions and departments within higher education and how they must relate for the success of both students and institutional employees. This perspective allows me to help solve the specific needs of higher education leaders through solutions that make an impact. I look forward to bringing these capabilities to Ferrilli’s current and future clients.”
Daniel holds a BA in English from Pfeiffer University, an MS in Higher Ed Administration and Policy from NC A&T University and completed post graduate hours in Higher Ed Administration from NC State University.
About Ferrilli
Ferrilli is a professional services provider that specifically serves the needs of higher education.
We are often called upon to solve problems or serve as a strategic partner who can help institutions find the best path forward. Our staff have both the functional and technical expertise that spreads across an institution. Clients value our expertise, integrity, reliability, specialized experience and diverse range of capabilities.
At Ferrilli, we not only stand by our work, we guarantee it. We are committed, we care, we do whatever it takes.